What to know about Singles’ Day, the world’s biggest shopping day of the year

You’ve heard of Black Friday, you’ve heard of Cyber Monday, but have you ever heard of mega shopping bonanza Singles’ Day? If not, here’s what you need to know about Double 11. What is Singles’ Day? Singles’ Day is a shopping holiday that’s held every year on November 11. It first started in China as … Read more

Embracing an online-first world: How lockdown changed the game for small business 

Covid-19 forced both shoppers and small businesses to quickly adapt to a digital-only world. As life returns to something closer to normal, Visa’s Marty Kerr explains how businesses can respond to consumers’ changed habits. It’s a situation so outlandish, not even the most doomsday-prepared could’ve had a plan in place. Before March 25, when the … Read more

Meet the New Zealand connection to e-commerce sensation Warby Parker

Business is Boring is a weekly podcast series presented by The Spinoff in association with Callaghan Innovation. Host Simon Pound speaks with innovators and commentators focused on the future of New Zealand. This week he talks to New Zealand investor and business advisor David Bell. As a university professor at Wharton in the US, David … Read more

What the cycling boom means for Auckland independent T. White’s Bikes

As Covid-19 continues to force an immense shift toward online shopping, the kind of authentic, face-to-face experience offered at one Auckland bike shop is becoming all the more valuable. When you walk into T. White’s Bikes on central Auckland’s Symonds St, you’re left in no doubt that bike riding is a serious business. Above every … Read more

Cheat sheet: What is Singles’ Day?

You’ve heard of Black Friday, you’ve heard of Cyber Monday, but have you ever heard of mega shopping bonanza Singles’ Day? If not, here’s what you need to know about Double 11. What is Singles’ Day? Singles’ Day is a shopping holiday that’s held every year on November 11. It first started in China as … Read more

The fashion site, the millionaire and the Instagram star: How Fashbae fell to earth

Backed by businessman Eric Watson and launched in a blaze of publicity, online trader Fashbae disappeared almost as quickly as it arrived. Now its founder is traversing the globe in a jeep. Business editor Maria Slade tries to keep up with events. It had it all. A suave multi-millionaire investor and his lookalike son. An … Read more

What’s the deal with TheMarket, the new local challenger to ASOS and Amazon

All the key details on TheMarket, The Warehouse Group’s $12 million foray into e-commerce. What is TheMarket? TheMarket is a brand new online shopping platform that was launched today by The Warehouse Group (TWG). It’s an online marketplace, similar to e-commerce sites like ASOS and The Iconic, but with an even wider range of products … Read more

Mascots, milk and multivitamins: Selling NZ at Alibaba’s e-commerce expo

AliExpo 2019 proved New Zealand’s ‘clean, green’ image remains as strong as ever, reports Jihee Junn. At Alibaba’s e-commerce expo on Friday, ‘brand New Zealand’ was at its sales-pitch best. There were face masks, eye masks, hand creams and serums made from the most natural of ingredients this side of the world had to offer. … Read more

Making sense of Wish and its bizarre, freaky ads

What is Wish? Is it legit? And why does it advertise so damn much? “If Wish targeted ads are a window to your soul, then my soul is an absolute nightmare,” food editor Alice Neville quipped in the office one day. On Facebook, she’d received ads for a severed ‘finger’, a gimp suit, a wig-beard, … Read more

Cashing in on the fur baby economy

Boutique collars, handmade toys and speciality treats packed with the best ingredients you could ask for. What’s driving the new pet economy? Jihee Junn talks to the small business owners cashing in on the pet care craze. New Zealand is a nation of animal lovers, so much so that there are almost as many pets … Read more

Is it all downhill from here for NZ’s e-commerce giant? Hell no, says Trade Me

A piece published earlier this month suggested that Trade Me had hit its peak, citing declining website interest, ageing consumers and problems such as duplicate listings. But Trade Me’s Logan Mudge and Rick Davies argue that’s far from the case. It’s easy to forget that when Trade Me launched back in 1999, e-commerce was a bizarre and somewhat … Read more

The Great New Zealand Dessert Box War

Influencers may promote your product for a fee, but loyalty is not included. Madeleine Chapman investigates the dessert box saga of 2018. It all began with a complaint. It wasn’t an exciting complaint. In fact, it was pretty boring as far as rants go. Someone bought a product online and found that the product she … Read more

Hej Hej: The Kiwi brand making a fashion statement the modern way

‘We call ourselves slow-fast fashion’. Ellen Falconer meets the young label working across hemispheres and subverting the traditional Fashion Week model. On a yacht moored in Auckland’s Viaduct Harbour last Wednesday, a crowd of 50 fashionistas sipped gin cocktails and slipped their feet into towelling slides with the words ‘oh hej’ stitched across the top. … Read more

A beginner’s guide to e-commerce: buying, selling and renting stuff online

How e-commerce platforms can allow you to build a business from your bedroom, and why Trade Me now has some serious competition. E-commerce platforms Gone are the days where Kiwi businesses relied on bricks and mortar to sell their products. Today it’s normal to solely operate a business online. Online tools like e-commerce platforms and … Read more

Alibaba is coming for Amazon’s online-shopping crown

In less than 20 years, e-commerce giant Alibaba has revolutionised how people buy, pay, sell and market products in the world’s most populous nation. Jihee Junn travelled to its headquarters in China to see Alibaba’s complex ecosystem in action and find out how New Zealand companies are using it to leverage their entry into the … Read more