What to know about Singles’ Day, the world’s biggest shopping day of the year

You’ve heard of Black Friday, you’ve heard of Cyber Monday, but have you ever heard of mega shopping bonanza Singles’ Day? If not, here’s what you need to know about Double 11. What is Singles’ Day? Singles’ Day is a shopping holiday that’s held every year on November 11. It first started in China as … Read more

Online shopping soared at level three. So what have we actually been buying?

Gaming consoles, exercise bikes, DVDs and paint – turns out what New Zealand is buying says a lot about what we’ve been doing in lockdown. Last week, I finally bought a TV. Nothing fancy, just your stock standard 30-inch telly to replace my cheap tablet that was starting to splutter to the end of its … Read more

The dehumanising reality of working in customer service during a pandemic

Working in customer service has never been easy, but now it’s pushing workers to the brink. Emily Writes talks to those on the other side of online shopping. Katie* has cried every day for the last few weeks. It’s a good day if she can make it to the end of the day before she … Read more

How the new GST charges on overseas retailers will affect your online shopping

Changes to GST for overseas retailers came into effect on December 1. What do these changes mean for consumers, local businesses, and the online shopping market in New Zealand?  This Christmas thousands of smart Kiwi consumers have done a lot of their gift shopping online. After all, it seems a waste of time to join … Read more

Kirihimete gift guide 2019: supporting Māori and Pasifika businesses and creators

Stuck for gift ideas? We got you. The great news is: you’re spoiled for choice this year. The sheer number of high quality products being made or produced by Māori and Pasifika creators in Aotearoa means it’s easy to buy beautiful and local for friends and whānau this Christmas (and beyond). The bad news is, … Read more

Cheat sheet: What is Singles’ Day?

You’ve heard of Black Friday, you’ve heard of Cyber Monday, but have you ever heard of mega shopping bonanza Singles’ Day? If not, here’s what you need to know about Double 11. What is Singles’ Day? Singles’ Day is a shopping holiday that’s held every year on November 11. It first started in China as … Read more

What’s the deal with TheMarket, the new local challenger to ASOS and Amazon

All the key details on TheMarket, The Warehouse Group’s $12 million foray into e-commerce. What is TheMarket? TheMarket is a brand new online shopping platform that was launched today by The Warehouse Group (TWG). It’s an online marketplace, similar to e-commerce sites like ASOS and The Iconic, but with an even wider range of products … Read more

A new NZ platform rates the whole supermarket on health and sustainability

An online shopping platform that lets you see with one click how healthy and sustainable a product is and whether it’s locally made is on the way, reports Maria Slade. Peanut butter choice is a deeply personal thing and the wrong brand at breakfast is a bad start to anyone’s day. Left to my own … Read more

The startup tackling online shopping’s waste problem

In our Q&A series, The Lightbulb, we ask innovators and entrepreneurs to tell us about how they turned their ideas into reality. This week we talk to Ming Dapiere, founder of packaging company R3pack (pronounced R-Three-Pack) which provides compostable and recycled courier options.  First of all, give us your elevator pitch for R3pack. R3pack is a … Read more

Making sense of Wish and its bizarre, freaky ads

What is Wish? Is it legit? And why does it advertise so damn much? “If Wish targeted ads are a window to your soul, then my soul is an absolute nightmare,” food editor Alice Neville quipped in the office one day. On Facebook, she’d received ads for a severed ‘finger’, a gimp suit, a wig-beard, … Read more

Black Friday marketing tricks and four ways to stop yourself falling for them

Once a US-only phenomenon, Black Friday sales are now firmly part of the New Zealand retail calendar. It’s easy to get caught up in the excitement of snagging a one-off bargain – but are shoppers being had? Black Friday is upon us once again. The annual ritual of deals kickstarts the Christmas shopping period. Retailers … Read more

Is it all downhill from here for NZ’s e-commerce giant? Hell no, says Trade Me

A piece published earlier this month suggested that Trade Me had hit its peak, citing declining website interest, ageing consumers and problems such as duplicate listings. But Trade Me’s Logan Mudge and Rick Davies argue that’s far from the case. It’s easy to forget that when Trade Me launched back in 1999, e-commerce was a bizarre and somewhat … Read more

What is the ‘Amazon tax’ and why does it matter?

In today’s Cheat Sheet, we take a look at the so-called ‘Amazon tax’ and what it means for local retailers and consumers.  So what’s the government taxing now? The government has announced that low-value goods bought online from overseas will now be subject to a goods and services tax (GST) of 15%. Low-value goods include … Read more

Alibaba is coming for Amazon’s online-shopping crown

In less than 20 years, e-commerce giant Alibaba has revolutionised how people buy, pay, sell and market products in the world’s most populous nation. Jihee Junn travelled to its headquarters in China to see Alibaba’s complex ecosystem in action and find out how New Zealand companies are using it to leverage their entry into the … Read more

Afterbae: the terrifying millennial payment technology set to consume us all

Afterpay or Afterbae – whatever you call it, Richard Meadows says this online shopping enabler is too good to be true. Shop now. Pay later. You may have noticed this tantalising option popping up on Trade Me listings recently, and on several other major retail sites. If you shop online, you’re about to start seeing a … Read more

How to make men like shopping

To mark 4 Days of Fashion in the City, four of downtown Auckland’s fashion personalities are sharing their experiences of the industry. Today, Barkers’ managing director Jamie Whiting, discusses the changes technology has brought to bricks and mortar retail.   The changes for fashion retailers in the last decade, but particularly the last three to … Read more