Justice for small operators as government clamps down on unfair contracts

Moves to finally outlaw the exploitation of dependent contractors is vindication for a pair who battled for years on their behalf. A former truckie and a high-profile lawyer who have spent a decade fighting for the little guy are claiming victory following the government’s announcement it will change the law to protect small operators. Peter … Read more

How businesses are making hay while the low interest-rate sun shines

Record low borrowing costs are a precious opportunity for business owners who now need to make savvy decisions about what to do with the cash. The experts may have been caught off-guard when the Reserve Bank opened fire on interest rates earlier this month, but the fact of the matter is the Kiwi economy needs … Read more

From hair to eternity

Please take a moment to pay tribute to the glories of New Zealand hair salon names. Julie Hill consults an expert. A decade ago, a linguistics lecturer named Martin Paviour-Smith published seminal work for Massey University’s Linguistics Department, on what was then known as a “blog”. The subject: linguistic strategies used in hair salon names … Read more

Thermos def: the wrap that keeps beer and wine cool pretty much all day

The Lightbulb asks innovators and entrepreneurs how they turned their ideas into reality. This week we talk to Huski co-founder Simon Huesser about developing vacuum insulated ‘coolers’ that keep beer and wine cold for hours on end.  First of all, give us your elevator pitch for Huski. Huski is all about creating better drinking experiences … Read more

How one small business absorbed the minimum wage increase, and you can too

While the minimum wage rise took a toll on many small businesses, particularly in hospitality and retail, Christchurch company Switch Espresso absorbed the increase almost without breaking a sweat. Its founder talks to Alice Webb-Liddall about how other businesses can do the same. Post Christchurch earthquake, life is rapidly surging back into the city. Along … Read more

Why Niesh went from a free printing service to an app for student discounts

Every week on The Primer we ask a local business or product to introduce themselves in eight simple takes. This week we talk to James Koo, co-founder of student discount and job listings app Niesh. ONE: How did Niesh start and what was the inspiration behind it? Niesh actually started as a project between me and … Read more

The online workshop helping startups on the cheap, in a single day

Every week on The Primer we ask a local business or product to introduce themselves in eight simple takes. This week we talk to brand strategist James Hurman whose latest venture, Storytech, wants to help small businesses work out their elevator pitch in a single day. ONE: How did Storytech start and what was the inspiration behind … Read more

The luxury pre-mixed cocktail company making negronis for the road

Every week on The Primer we ask a local business or product to introduce themselves in eight simple takes. This week we talk to Wellington-born Jonny McKenzie and Canadian-born Amy Alexander, founders of luxury pre-bottled cocktail company J.M.R. Cocktail & Co. ONE: How did J.M.R. Cocktails start and what was the inspiration behind it? Amy Alexander (AA): … Read more

Why there can be big money in being a wholesale importer

From furniture to food, wholesale import businesses are on an upward trend. From plush, leather Chesterfield sofas to marble coffee tables framed with brushed stainless steel, wholesale furniture company Hawthorne has managed to strike a pleasant middle ground between classical and modern. “Contemporary but timeless” is how Julian Frizzell, the general manager for the business … Read more

‘Get over it!’ A Silicon Valley guru on why Kiwi businesses need to lose the humility

Kiwis need to get over their cultural bashfulness and start faking it until they make it, businesses were told at Australasia’s first ‘Startup Grind’. Guy Kawasaki looks at me as if I’m a bit simple. I have just asked the corporate ‘evangelist’, speaker, author of 13 books and former Apple Mackintosh marketer whether New Zealand … Read more

He kapu tī māu? Championing te reo through tea

Two Auckland friends have combined their love of tea with their passion for te reo Māori – and turned it into a business. In India, chai wallahs are an institution — you’ll find one in every alleyway, on every street corner and railway platform, making and selling tea to thirsty customers. Half a world a way … Read more

Inside Arbonne, the multi level marketing scheme taking over your Facebook feed

After an attempt to recruit her as an Arbonne rep, Holly Bagge delves into the dark art of direct selling and what it takes to earn a white Mercedes. “What would you do with an extra $5,000 per month?” she asks us, scrolling through slides of beaming women and infographics on her iPad. My friend … Read more

How a top rower pushed through failure to find business success

Michael Petherick learned the hard way that while failure means losing in sport, in business it can be exactly the feedback you need to get you back on track.  The road to small business success is littered with cautionary tales of failing and financial distress. But if your venture gets off to a rocky start, … Read more

The great imposter: Xero boss Craig Hudson on his mental health battles

The New Zealand head of accounting success story Xero talks to Maria Slade about battling his demons, and helping Kiwi businesses through their own dark days. Many people would think Craig Hudson has it all – sporting talent, good looks, a lovely wife and four children, and a great job as New Zealand managing director … Read more

The Kiwi business making activewear for new mums around the world

After giving birth to her first child, personal trainer Niki Clarke discovered there was nothing for her to wear to the gym to accommodate her changed body and desire to breastfeed. So she decided to do something about it. In 2013, Nikki Clarke and her husband Adam were expecting their first child. They’re both personal … Read more

Manawatū’s slow and steady rise as a business-friendly province

The Fitz has been closed for almost a decade and Palmy is no longer defined by student culture and sheep. Now it’s home to a new crop of innovators and startups who are thriving in the slower, more stable Manawatū business environment. Keri Welham talks to some of the key players shaping this North Island … Read more

Method Recycling proves that rubbish bin design doesn’t need to be rubbish

Every week on The Primer we ask a local business or product to introduce themselves in eight simple takes. This week we talk to Steven Korner, co-founder of Method Recycling, whose aim is to encourage better waste disposal habits by making beautifully designed rubbish bins for modern workplaces. ONE: How did Method Recycling start and what … Read more

And everything was fine for small business forever more

Following a campaign on The Spinoff about dragged out payments to small business, a members’ bill has been lodged to name and shame corporate late-payers. We did it! Just this week Labour MP Deborah Russell announced she was putting a members’ bill in the biscuit tin of democracy. The bill had the snappy title of … Read more

Buy a mascara, save someone’s sight: Meet NZ makeup brand Indigo & Iris

After an impressive Kickstarter campaign last year, makeup brand and social enterprise Indigo & Iris have returned with the launch of its much anticipated online store last week. Jihee Junn talks to Indigo & Iris CEO Hannah Duder about its Levitate mascara, how it’s helping to end avoidable blindness in the Pacific, and the challenges of being a … Read more

The EU’s new privacy laws are here. What do they mean for Kiwi businesses?

Big changes are coming to how companies that operate in Europe collect data. Dave Parry says failure to adopt practices that safeguard privacy could risk New Zealand’s reputation. Over the past couple of weeks, you may have noticed that Facebook, Twitter, Gmail and all your other favourite internet sites have had a pop up mentioning … Read more

How the Mahu City Express is making outer suburb commuting a car-free reality

Commute Week: When Julian Ostling moved to Warkworth six years ago, he was surprised to find there was no way to bus into the city. Fast-forward to today and Ostling’s private bus company – the Mahu City Express – runs from Warkworth to the CBD six times a day, five days a week. Theoretically, getting … Read more

Have we finally got a solution to the hell that is provisional tax?

Provisional tax has long been contentious and complained about by small business owners. A new cloud-based system has been launched to pay it, but tax consultant Terry Baucher says it could be grounded by the same old problems. A new tax year started on April 1 and with it came a much-touted new option for … Read more

Great news: NZ’s biggest company to stop exploiting NZ’s smallest companies

After ruthlessly exploiting their monopoly power by imposing payment terms of up to 90 days on thousands of small suppliers, dairy giant Fonterra has bowed to morality with a new invoicing policy. Dairy giant Fonterra is responsible for around 30% of the world’s milk products, has revenue exceeding $17bn and was famous for paying its … Read more

Five small businesses explain how and why they pay their staff a living wage

A handful of employers in the retail, hospitality, food manufacturing and events industry have gone above and beyond the minimum wage requirement by paying all their staff at least $20.55 per hour – in line with the official living wage for 2018. Here, they explain why they believe paying staff properly is important and how … Read more

The young Māori woman on a mission to give ‘the man’ a makeover

No one likes the tax man. Not even his mum. But Dany Miller-Kareko is the modern face of the IRD, who’s out to convince Kiwis she’s here to help. James Borrowdale followed her around Auckland while she tried. If there was one place to prove that old adage wrong – the one about about the … Read more

Pay your bills: The Spinoff survey of corporate payment times

Imagine you didn’t get paid for a month or two for your work. Big businesses have used this tactic to keep cash in the bank – but how long do our corporates take to pay? Rebecca Stevenson investigates. In New Zealand, they account for 97% of businesses. In Australia, 97%. In the UK, 96%. Small … Read more

An underground kitchen with sky-high ambitions

Business is Boring is a weekly podcast series presented by The Spinoff in association with Vodafone Xone. Host Simon Pound speaks with innovators and commentators focused on the future of New Zealand, with the interview available as both audio and a transcribed excerpt. This week Jess from Jess’ Underground Kitchen gives some great advice about what … Read more

The Primer: NZ’s first cold brew-only coffee company

Every week we ask a local business or product to introduce themselves in eight simple takes. This week we talk to Harpoon Cold Brew’s Arjun Haszard, who’s in the business of brewing one of the trendiest coffees out there this summer. ONE: How did Harpoon Cold Brew start and what was the inspiration behind it? I … Read more

Pay me now: Small business owners on the battle to get what they’re owed

Our piece on the struggle to get paid resonated widely with small business owners. Here are their stories, and some tips, covering the endless fight to get invoices paid. A customer who had hired goods from me failed to return them, and ultimately I had to go and collect them. Not all of the goods were returned, … Read more