How to avoid getting ripped off in the Black Friday bargain carnival

With retailers being urged to advertise honest and genuine savings this Black Friday, here’s what consumers should be looking out for. It’s been tough for a lot of businesses this year, but there was some good news for retailers earlier this week when Stats NZ revealed sales had jumped 7.4% year-on-year in the September quarter … Read more

Learning the art of the sale on Sir Michael Hill’s superyacht

A book interview turns into a business and life lesson for Madeleine Chapman. Sir Michael Hill (first name Michael, last name Jeweller) gently held my hand on his superyacht. His hands were insultingly softer than mine, and he was selling me an imaginary engagement ring. “You slide the ring on the finger, straighten it up. … Read more

For and against Arbonne: two women’s experiences with the controversial brand

After The Spinoff delved into the dubious world of cosmetics and skincare brand Arbonne, two people came forward with very different stories. One says it’s misunderstood. The other says the cult-like organisation has nearly destroyed family relationships.  The consultant Lily has been a consultant for Arbonne for a little over a year. She got started … Read more