How the shift to digital public services is leaving people behind

As government agencies prioritise online interaction, what does it mean for those who just don’t have the digital literacy? A new report explores the scale of digital exclusion in NZ. Pita, an elderly gentleman, received a letter from the IRD that claimed he hadn’t paid his tax obligations and threatened legal action if he didn’t … Read more

The digital divide is creating two New Zealands. The budget must help bridge it

If the wellbeing budget is going to do something about the long-term productivity of the country, it must address the growing gap between digital haves and have-nots, writes Grant Thornton’s Helen Fortune. Many fear that increasing digitisation and automation will result in the mass loss of jobs. But that’s not what happened when the first … Read more

The new Hawaiki cable is doing what Sam Morgan and Peter Thiel could not

Next week, a new trans-Pacific fibre-optic cable connecting New Zealand to Australia, the Pacific and onto the United States will light up, changing the way data travels around the Pacific. In November 2000, New Zealand’s first trans-Pacific fibre-optic cable, the Southern Cross system, lit up for New Zealanders. We finally had our first direct connection … Read more

Could blockchain unshackle us from the corporate internet?

The hype around bitcoin as an investment is hard to miss. But could new infrastructure being built off the back of the digital currency allow us to have an internet where we keep our privacy? Technology blogger Richard MacManus says blockchain is a new and significant platform. Right now we’re experiencing a bubble in cryptocurrencies, … Read more

Making a necessity accessible: How a new scheme is bringing broadband to those in need

The UN has declared internet access a basic human right, but at-home internet remains out of reach for many struggling New Zealand families. Madeleine Chapman learns how the Spark Jump programme is attempting to bridge the digital divide. For most of last year, a Belmont family took regular visits to their nearest McDonalds. Not for … Read more