Jessica WilsonJessica Wilson

Jessica Wilson is Consumer NZ's head of research.

Product recalls rarely work and it’s about time we did something about it

by

Recalls typically result in fewer than half of affected products being returned, leaving plenty of dud toasters and dodgy kettles still in circulation. Consumer NZ’s Jessica Wilson proposes a couple ways we can change that.  Already this year, close to 80 household products have been recalled because of the safety risk they present to consumers. … Read more

Why do renters hate their property managers?

by

Consumer NZ’s new survey of renters found that many are dissatisfied with the level of service they get from their property manager. The organisation’s Jessica Wilson says it’s clear the government needs to act. It’s no secret many renters are doing it tough. But our recent survey of the market found there’s a much higher … Read more