Auckland librarians have been issued a script to answer cutback queries. We’ve done them one, too
Reports of cutbacks at Auckland libraries have prompted the council to issue librarians with a question-and-answer script, so that they might deal appropriately with public inquiries. The script, obtained and published by RNZ, beneficently enables librarians to recite bureaucratically approved, leaden sentences. Lucky things – it’s almost as if they’re call centre operators or, even … Read more